USED CAR BUYING ADVICE

What to ask a seller before ordering an inspection

Before you order · By , ASE-Certified Master Automobile Technician · · Updated

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A few clear questions can make a pre-purchase inspection much more useful. The goal is to establish what is being sold, where it is available, and whether the seller will cooperate with an independent assessment. Keep the answers with the listing and share relevant concerns when you order.

Is this exact vehicle available, and where is it?

Ask for the year, make, model, VIN and current mileage. Confirm that the advertised vehicle is still available and that the seller can make it accessible on the agreed inspection date. The listing’s general location is not enough: obtain the street address, city and ZIP code.

For a dealership, ask who will handle the appointment and record both the business name and that person’s direct contact number. For a private sale, ask who has the keys and authority to provide access. Let us know if the location changes after you order.

Will you allow an independent inspection and road test?

Get permission before paying for an inspection. Ask whether the vehicle can be accessed safely and whether a road test is permitted. Seller permission does not override safety; the inspector still decides whether conditions allow a test.

If access is restricted, explain the restrictions before booking. A car blocked in storage or unavailable to start may limit what can be assessed. A refusal to allow any independent inspection is useful information for your buying decision.

What records and known problems can you share?

Request available service records and ask about warning lights, fluid loss, collision repairs, modifications and recent work. Ask whether anything currently does not operate as expected. Specific questions often produce more useful answers than simply asking whether the car is in good shape.

Send concerns to the inspector in your order. Records can provide context, but they do not replace observations of current condition. Equally, a clean-looking car or reassuring seller description does not establish the condition of concealed components.

What exactly is included in the sale?

Ask about keys, charging equipment for an EV, accessories shown in the advertisement, and any conditions attached to the advertised price. For dealer sales, review the Buyers Guide and the written sale terms. Do not assume a verbal statement appears in the final paperwork.

The FTC recommends an independent inspection even when a dealer describes a vehicle as certified. Its used-car buying guide also explains that a vehicle history report is not a substitute for a mechanical inspection. Use each source of information for the different questions it can answer.

Put the answers into your inspection order

Our form asks for the car first, seller second and customer details last. Include a reachable seller contact, the actual inspection address and any particular concerns. That lets us coordinate the appointment and focus the report on the vehicle you are considering.

We aim to complete inspections by the end of the next business day, subject to availability, seller access, travel and safe conditions. The date is confirmed separately.

A CLOSER LOOK · FEWER SURPRISES

From a finding to a better buying question

Here’s how our inspection approach connects photos, measurements and plain-English observations to your purchase decision.

These walkthroughs use our demonstration reports and illustrative sample photos. They are not accounts of completed customer inspections. Photos show the area discussed; measurements and scan results are recorded separately in the report.

Right rear door detail from the modern sample inspection report
Illustrative sample-report photo

A door can tell a different story

The recorded findingThe modern sample records 12 mils on the right rear door versus 5 mils on the other measured panels, with a visible cosmetic scuff.

What it means for youThat difference suggests additional paint on this panel. We compare the readings with visible finish and body condition; the meter alone cannot establish accident history.

A useful question before buyingDoes the seller have records or photos of previous paintwork?

Tire close-up used in the modern sample inspection report
Illustrative sample-report photo

Tread depth is only part of the story

The recorded findingOur modern sample records 4/32 inch on the left front tire and uneven outer-shoulder wear.

What it means for youWe record each tire separately. Uneven wear deserves attention even when some tread remains; a photo and measurement help you understand the finding.

A useful question before buyingWhat would tire replacement and evaluation of the uneven wear cost?

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